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Support
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Common problem
Q:What are the main characteristics and application scope of plasticizer DMP (dimethyl phthalate)?
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A: Plasticizer DMP (dimethyl phthalate) has the following main features: high purity, industrial grade, chemical grade and analytical grade are available to meet the requirements of different industries and laboratory standards; good solubility, miscible with a variety of organic solvents, and has strong solubility in various resins; compatibility, compatible with various cellulose resins, natural synthetic rubbers, and vinyl resins; excellent physical properties, good film-forming properties, adhesion and waterproof properties, as well as high light stability and thermal stability; no effect on rubber vulcanization, can be used as a rubber plasticizer to improve the cold resistance of the finished product. It has a wide range of applications, including cellulose resin plasticizers, suitable for the production of cellulose acetate films, varnishes and other products; transparent packaging materials, used in the production of transparent paper, molding powder, etc.; rubber industry, as a plasticizer, used in the production of synthetic rubbers such as nitrile rubber; chemical solvents, used as solvents for DDT, polyvinyl fluoride coatings, and methyl ethyl ketone peroxide; mosquito repellent products, can be used to make mosquito repellent oils, etc.
Q:What are the main advantages of vulcanization accelerator DCBS (DZ) in radial tire production?
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A: Vulcanization accelerator DCBS (DZ) has excellent anti-scorch performance and delayed curing performance in radial tire production, ensuring operational safety and production efficiency, while improving the comprehensive performance of the tire and enhancing its durability and stability.
Q:In what aspects does GO's high-efficiency fracturing additive PAM improve oilfield operation efficiency?
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A: GO's high-efficiency fracturing additive PAM mainly improves oilfield operation efficiency in the following aspects: First, through its high molecular weight between 6-30 million, it can achieve strong fracturing performance and optimize drilling fluid performance. Secondly, the product provides different degrees of hydrolysis (0-35%) to adapt to different oilfield operating conditions, providing greater flexibility. Furthermore, GO's high-efficiency fracturing additive PAM has a faster solution time (less than 1 hour), which greatly improves the efficiency of on-site operations. Finally, its high solids content (over 88%) ensures high efficiency and stability during use. All these features work together to significantly contribute to improving oilfield operation efficiency and reducing maintenance costs.
Q:Can you provide free samples?
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A: Yes, we are more than happy to provide you with free samples so that you can test and check the quality of our products for yourself. Our free samples can help you better understand our product features, performance, and suitability for your needs.
Q:What products does your company mainly deal in?
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A: Our company's main product is polyacrylamide, which is used as a flocculant, thickener, drag reducer, and binder in industrial wastewater treatment, urban sewage, oil fields, metallurgy, coal, sand washing and other industries, and is used in These fields enjoy high status. In addition, the company also involves more than 50 varieties of inorganic chemical products, organic products, rubber additives, plastic additives, feed additives, water treatment additives and construction additives.
Q:Do you have your own factory?
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A: Yes, we have our own factory and online sales channels, mainly focusing on export business. Our factory is equipped with advanced production lines and strict quality control systems to ensure that we can produce high-quality products that meet international standards. Through our online sales channels, we directly connect with customers around the world, provide a convenient shopping experience, and respond quickly to market needs. Our export team focuses on processing international orders, ensuring smooth logistics processes and compliant export documents to meet the import needs of different countries and regions.
Q:What documents do you provide?
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A: Usually we provide Commercial Invoice, Packing List, Bill of Loading, COA, MSDS and Certificate of Origin. If you need additional documents, please let us know.
Q:What is your minimum order quantity?
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A: Normally it is 0.5 metric tons, but if it is a trial order, a smaller quantity can be accepted. Discounts can be given for large orders.
Company Terms and Policies: 1. Product Quality and Compliance We adhere strictly to the ISO9001:2000 international quality management system alongside relevant international standards, consistently refining our product quality control procedures. For all chemicals and chemical products, we firmly uphold both national and international environmental protection and safety regulations, ensuring every product meets compliance and high quality standards. 2. Data Security and Intellectual Property Protection Our company places significant emphasis on the security and confidentiality of customer data, complying with data protection laws and regulations, and safeguarding customer information from disclosure. Additionally, we are committed to respecting and protecting our own technological and product intellectual property rights, including patented products like diacid 1550, to uphold the common interests of both the company and our customers in accordance with legal stipulations. 3. Trade Transparency and Ethical Principles In the realm of international trade, we prioritize transparency and fairness in all business dealings and oppose any form of commercial bribery. We adhere to high ethical standards and principles of honesty and integrity, fostering and maintaining customer trust with sincerity. 4. Customer Service and Satisfaction Customer satisfaction is central to our service ethos. We strive to deliver professional and personalized service support, promptly addressing any questions and issues raised by our customers, utilizing feedback as a vehicle for continuous improvement and enhancement of service quality. 5. Supervision and Continuous Improvement Our company has developed a robust supervisory mechanism to ensure the effective implementation of our diverse policies. We encourage feedback from employees, customers, and partners to identify issues promptly and implement improvement measures, thereby consistently advancing the sustainable development of our enterprise. We are dedicated to adhering to the above terms and policies, viewing them as crucial to promoting the company's growth and establishing a high-quality business environment. We aspire to foster a better future alongside our global partners and invite friends from all sectors to visit us for guidance and discuss collaboration opportunities.
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Terms and Conditions
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Technical Support
Henan GO Biotechnology Co., Ltd. has always followed the concept of technological innovation-driven development and provided excellent technical support services to ensure that every customer need is met and resolved. Our technical support services include a 24amp online support system, where you can contact our expert team for real-time help and guidance in a few simple steps, no matter where you are, day or night.
We sincerely appreciate your choice of high-quality chemical products from Henan GO Biotechnology Co., Ltd. Our company is dedicated to offering you exceptional after-sales service to foster your satisfaction and confidence. Our after-sales process is transparent, efficient, professional, and considerate, ensuring you have a seamless product experience. 1. Consulting support: Should you experience any product-related issues, please reach out to our customer service team via our official website, phone, or email. We guarantee a swift response, delivering expert solutions and comprehensive technical assistance. 2. Return and exchange policy: For products demonstrating non-human quality issues, we facilitate unconditional returns within 7 days of receipt. Simply provide valid proof, and we will promptly address the matter. 3. Maintenance and repair: If your product experiences issues during its shelf life, we will offer free repair services. For products beyond the warranty period, we will still provide high-quality repair services at a fee.
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After-sales service
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Maintenance service
Dear user, we appreciate your interest in Henan GO Biotechnology Co., Ltd.! As a leading chemical supplier, we not only deliver premium chemical raw materials but also ensure our accountability throughout the entire product life cycle, which includes providing efficient and convenient maintenance services that cater to different needs.
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Common problem
Terms and Conditions
Technical Support
After-sales service
Maintenance service
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